Safety & Compliance

We understand that it’s the trust that customers place in us, which helps them get into our vehicle without reluctance. Commitment to passenger safety is our topmost priority. To ensure the highest safety standards we have incorporated features ranging from digital to physical ad-ons which encompass live tracking to a driver background check.

The Covid safety measures guide contains end to end checklist of running safe and secured operations after the lockdown.

What’s Inside:

  • Cab seat utilization planning
  • Covid helpline setup
  • Vehicle and Driver safety
  • Do’s and Don’ts for all stakeholders
  • Contact Tracing
  • Contactless Check-In Check-Out
  • Digital Training Platform For Drivers

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Our vehicle tracking solutions ensure safety while you ride
  • Vehicle Tracking GPS/Non: GPS enabled: GPS enabled vehicles are tracked through systems with automated feeds. The Non – GPS team is constantly in touch with drivers and business associates.
  • 24×7 Helpdesk Support: Dedicated support provided via a toll-free number and mail ticket management system. All the queries and complaints are logged in to the ticket management for appropriate tracking. To communicate real time with the customer resolve customer queries and complaints and collect customer feedback.
Our vehicle tracking solutions ensure safety while you ride
  • Vehicle Tracking GPS/Non: GPS enabled: GPS enabled vehicles are tracked through systems with automated feeds. The Non – GPS team is constantly in touch with drivers and business associates.
  • 24×7 Helpdesk Support: Dedicated support provided via a toll-free number and mail ticket management system. All the queries and complaints are logged in to the ticket management for appropriate tracking. To communicate real time with the customer resolve customer queries and complaints and collect customer feedback.
Driver’s Check
  • Our drivers go through a screening process which includes verifying personal information and conducting background checks. We also monitor our drivers for criminal offences in real-time. We have frequent training sessions to ensure that they comply with traffic rules, regulations and other road safety measures.
  • Our screening includes- driving license check, background check, aadhar Check, police verification, real-time monitoring of criminal offences. We conduct frequent workshops regarding gender sensitization, traffic regulations, and compliances.